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We keep our latest order processing times updated on the announcement bar at the top of the home page on our website. Shipping time does not include processing time. Your order will be processing time plus shipping time.

International shipping

Important: We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to international orders.

There are useful websites that can estimate your custom taxes and duties fees. We recommend that one is used so you understand what these fees are.

For UK and additional information please see our full policy.

All orders above £10 are sent tracked.

Please note - we do not accept returns on items that have been customised. Customisation includes but is not limited to choosing specific materials, colours, fonts, icons and sizes of an item.